SecuGen Hamster III USB device not recognized after installing drivers and BSP
Description:
This article describes a problem you may experience when using an old version of the SecuGen USB driver with a Hamster III device.
PRODUCTS
SecuGen Biometric Service Provider (BSP)
INFORMATION
When using a SecuGen Hamster III device with the SecuGen BSP and drivers provided with your Saflink product, if the device is not recognized after driver installation, this may indicate that you may be using an old driver (version lower than 2.0).
To resolve this, visit the SecuGen website (http://www.secugen.com), or contact Saflink Technical Support to obtain the latest version of the SecuGen USB driver (v2.0 and above).
Keywords:
bsp secugen hamster driver unrecognized recognized usb safsolution safaccess safmodule
Description:
This article describes a problem you may experience when using an old version of the SecuGen USB driver with a Hamster III device.
PRODUCTS
SecuGen Biometric Service Provider (BSP)
INFORMATION
When using a SecuGen Hamster III device with the SecuGen BSP and drivers provided with your Saflink product, if the device is not recognized after driver installation, this may indicate that you may be using an old driver (version lower than 2.0).
To resolve this, visit the SecuGen website (http://www.secugen.com), or contact Saflink Technical Support to obtain the latest version of the SecuGen USB driver (v2.0 and above).
Keywords:
bsp secugen hamster driver unrecognized recognized usb safsolution safaccess safmodule